Former educator turned UX designer with a background in psychology and a focus on user research and usability. I move fast, solve problems collaboratively, and turn insights into clear, user-centered designs — for healthcare clients like AstraZeneca and Nooro, and for operational products like a construction workforce platform built for a low-literacy, multilingual crew.
Own strategy and delivery end-to-end for Chun Wo's workforce management platform — running on-site field research shadowing foremen and workers, designing a three-surface system (a foreman app, a worker app, and a WhatsApp AI layer) for a low-literacy, multilingual workforce, and writing every Jira ticket, feature list, and UAT test list handed to the development team. Took on responsibilities beyond core design — running user interviews and usability testing, wireframing and prototyping the full experience, and working closely with developers through build and QA.
Own strategy and UX research and design for AZ Brain, AstraZeneca's internal AI-assisted business-rules platform for the Global Insights and Analytics team — including competitor analysis, user interviews, and defining user needs — then designed a human-in-the-loop workflow where AI drafts each business rule and an analyst reviews and approves it before it touches patient data. Cut rule-creation time from about a week to about two hours; presented as a working proof of concept to AstraZeneca stakeholders.
Designed the homepage experience for AZ Brain, aligning with brand guidelines and improving usability for the internal AstraZeneca team using it.
Collaborating cross-functionally with stakeholders, developers, and project managers to redesign an existing AstraZeneca application with a focus on accessibility and workflow optimization.
Supported additional client work by redesigning interfaces to modern UX/UI standards, contributing to usability improvements across multiple healthcare platforms.
Co-founded a three-person design agency working mostly with small-business clients on Shopify stores and website redesigns. As the Figma specialist of the three, delivered production-ready Figma files for clients with their own developers, while a co-founder built the rest directly in Framer for clients who wanted to manage their own site independently. Stepped back and handed the agency to the other two co-founders when Appnovation became full-time.
Enhancing the functionality of Pebble's event management platform by implementing user feedback and adding new features based on research.
Leading a multidisciplinary team of designers, developers, and product managers to research, design, and implement new features for a community platform, ensuring alignment with project goals and timelines.
Collaborated with designers, developers, and product managers to research, design, and implement a new feature for a community platform from concept to launch.
Led user research and testing to design Nooro's mobile app, creating wireframes, prototypes, and high-fidelity designs that aligned with user needs and brand identity.
Collaborated with cross-functional teams to build Nooro's design system and delivered high-quality designs quickly, even under tight deadlines.
Toronto-based, remote or hybrid.